Specifications
Type
Label
Storage
Condition
Screen size
Colour
Microsoft Surface Pro 9 13" i5 8GB 256GB Black - Good - Pre-owned
Model: 2038
Minimum Battery Health Guaranteed: 90%
Good Condition devices have minor visible scratches, small dings and/or cosmetic blemishes on housing/bezel. There are no cracks or dents on the device. All devices sold at TechUp undergo a functional and cosmetic check and are in perfect working order.
Warranty Period: 1 Year (Return to Base warranty excluding Physical & Liquid damages)
In the Box:
1 x Microsoft Surface Pro 9
1 x Charging cable
- Dimensions: Length 11.3 inch (287 mm) x Width 8.2 inch (209 mm) x Height 0.37 inch (9.3 mm) | Weight:- 1.94 lb (879 g)
- Memory: 8GB (LPDDR5 RAM)
- Storage: 256GB
- Screen:- 13-inch PixelSense™ Flow Display | Resolution:- 2880 X 1920 (267 PPI) | Colour profile:- sRGB and Vivid Refresh rate up to 120Hz (Dynamic refresh rate supported) | Aspect ratio:- 3:2 | Contrast ratio 1200:1 | Adaptive Color | Auto Colour Management supported | Touch:- 10-point multi-touch | Dolby Vision IQ™ support | Gorilla® Glass 5 | Brightness; 450 nits maximum (typical), 2 nits minimum
- Processor & Graphic option: Intel® Core™ i5-1235U Processor (1.3GHz up to 4.4GHz Max Turbo Frequency ) 12 MB Intel® Smart Cache, 10-Cores 12 Threads | Intel® Iris® Xe Graphics eligible
- TPM 2.0 chip for enterprise-grade security and BitLocker support | Enterprise-grade protection with Windows Hello face sign-in | Windows 11 Secured-core PC
- 2 x USB-C® with USB 4.0/Thunderbolt™ 4 | 1 x Surface Connect port | 1 x Surface Keyboard port
- Windows 11
- Windows Hello face authentication camera (front-facing) | Front-facing camera with 1080p full HD video | 10.0MP rear-facing autofocus camera with 1080p HD and 4k video
- Dual far-field Studio Mics | 2W stereo speakers with Dolby Atmos®
- Battery Capacity Nominal (WH) 47.7 Wh | Battery Capacity Min (WH) 46.5 Wh
- Compatible with Surface Adaptive Kit | Compatible with Microsoft adaptive accessories | Include Windows Accessibility Feature – Learn More Accessibility Features | Microsoft Accessibility | Discover more Microsoft Accessible Devices & Products – Accessible Devices & Products for PC & Gaming | Assistive Tech Accessories - Microsoft Store
- Sensors: Accelerometer | Gyroscope | Magnetometer | Ambient Color Sensor (Brightness and Color)
- Wi-Fi 6E
Return Policy
Warranty Information
For peace of mind we offer 12 months return to base warranty on all our products (unless specified). If you need to make a claim against the warranty, please contact us and one of our team members will guide you through the process. Once we receive the device and validated the issue, we will either fix your device or issue you a replacement within 5-7 working days. We will only issue a refund if we are unable to repair the device or replace it with a like model.
Warranty repairs may take up to 5-7 working days unless notified. The warranty period starts from the date of the invoice and ends 365 days after the invoice date. The warranty may be void if the product is found to have physical damage, liquid damage or has been tampered with. Any alteration, modification, addition or repairs made to the device during the warranty period by anyone other than TechUp, it's employees or authorised technicians, voids the warranty.
What do you need to claim warranty?
To claim warranty, all you will need is the original receipt or copy of order confirmation email. It is very important that you safely keep the receipt as without this evidence you will not be able to claim your warranty. The customer has to send the device at our facility at their own cost (postage) and we will bear the cost for sending the repaired/replacement device to customer.
What if you received a damaged item ?
At TechUp, each device is carefully inspected before dispatching and properly secured in bubble wrap packaging. Therefore, it will be highly unlikely that you receive a cracked or damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that w'll not be able to accept the claim if the receipt of damaged device is reported after 48 hours.