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Samsung Galaxy S20 Ultra 5G 128GB Cosmic Black - Good- Pre-owned

Regular price $599.00
Regular price Sale price $599.00
Tax included. Shipping calculated at checkout.
SKU: S20U5G128BLAVGSD
Samsung Galaxy S20 Ultra 5G 128GB Cosmic Black - Good- Pre-owned
Regular price $599.00
Regular price Sale price $599.00

Samsung Galaxy S20 Ultra 5G 128GB Cosmic Black - Good- Pre-owned

Model: SM-G988U

Minimum Battery Health Guaranteed: 90% 

Good Condition devices have minor visible scratches, small dings and/or cosmetic blemishes on housing/bezel. There are no cracks or dents on the device. All devices sold at TechUp undergo a functional and cosmetic check and are in perfect working order.

Warranty Period: 1 Year (Return to Base warranty excluding Physical & Liquid damages)

In the Box:

1 x S20 Ultra

1 x Charging cable

  • Build: Glass front (Gorilla Glass 6), glass back (Gorilla Glass 6), aluminum frame
  • SIM: Single SIM (Nano-SIM and/or eSIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by) | IP68 dust/water resistant (up to 1.5m for 30 mins)
  • Display Type: Dynamic AMOLED 2X, 120Hz, HDR10+, 1400 nits (peak)
  • Display Size: 6.9 inches, 114.0 cm2
  • Resolution: 1440 x 3200 pixels, 20:9 ratio (~511 ppi density)
  • Protection : Corning Gorilla Glass 6 | Always-on display | 120Hz@FHD/60Hz@QHD refresh rate
  • OS: Android 10, upgradable to Android 11, One UI 3.0
  • Chipset: Exynos 990 (7 nm+) / Qualcomm Snapdragon 865 (SM8250) (7nm)
  • CPU: Octa-core (2x2.73 GHz Mongoose M5 & 2x2.50 GHz Cortex-A76 & 4x2.0 GHz Cortex-A55) |
  • GPU: Mali-G77 MP11 | Adreno 650
  • Memory Card Slot: microSDXC (uses shared SIM slot)
  • Internal: 128GB 12GB RAM | UFS 3.0
  • Main Camera (Quad): 108 MP, f/1.8, 26mm (wide), 1/1.33"", 0.8µm, PDAF, OIS | 48 MP, f/3.5, 103mm (periscope telephoto), 1/2.0"", 0.8µm, PDAF, OIS, 4x optical zoom, 10x hybrid zoom | 12 MP, f/2.2, 13mm, 120˚ (ultrawide), 1/2.55"" 1.4µm, Super Steady video | 0.3 MP, TOF 3D, f/1.0, (depth)
  • WLAN: Wi-Fi 802.11 a/b/g/n/ac/6, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth: 5.0, A2DP, LE
  • GPS: Yes, with A-GPS, GLONASS, BDS, GALILEO
  • NFC: Yes
  • USB: USB Type-C 3.2, USB On-The-Go
  • Sensors: Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer | Samsung DeX, Samsung Wireless DeX (desktop experience support) | ANT+ | Bixby natural language commands and dictation | Samsung Pay (Visa, MasterCard certified)

 

Return & Exchange Policy

At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.

Exceptions

🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.


12-Month Return-to-Base Warranty

For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.

How to Claim a Warranty

📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.

Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.

Warranty Exclusions

The warranty will be void if the device has:
Physical or liquid damage
Been tampered with
Undergone unauthorized repairs, modifications, or alterations by third-party technicians

Required Documents for Warranty Claims

To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.

Shipping Costs for Warranty Claims

📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.


Damaged Item Policy

At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.

📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.

⚠️ Important: Claims made after the 48-hour window cannot be accepted.

For further assistance, feel free to contact us. We’re here to help!

At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.

Processing & Dispatch

All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.

Estimated Delivery Timeframes

📍 Within New Zealand: 2-4 business days
🌏  Australia : 4-6 business days

Shipping Rates

New Zealand

🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100

Australia

✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping

Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.


Got questions? Feel free to contact us—our team is happy to help! 😊