Specifications
Type
Label
Storage
Condition
Screen size
Colour
Apple iPad Pro 12.9" M1 (2021) Gen 5 Wi-Fi 128GB Space Grey - Excellent Pre-owned (A2378)
Powerful Performance in a Stunning Display
The iPad Pro 12.9" 2021 with M1 chip in Space Grey offers unparalleled performance and a vibrant display, making it perfect for creatives, professionals, and anyone looking for powerful tablet computing. Featuring Apple’s M1 chip, which delivers exceptional speed, 8GB of RAM for seamless multitasking, and 128GB of storage, this iPad Pro is designed for productivity, creativity, and entertainment. The 12.9" Liquid Retina XDR display offers extraordinary detail and color accuracy, while the advanced camera system and Face ID provide enhanced functionality.
Minimum Battery Health Guaranteed: 90%
Excellent Pre-Owned Condition Devices – High Quality, Minimal Wear
- Carefully Inspected – Ensuring top-tier quality and reliability
- Minimal Signs of Use – May have a few faint scratches, visible under close inspection or light
- No Cracks, Deep Scratches, or Dents – Preserved in great physical condition
- Rigorous Functional & Cosmetic Check – flawless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
What’s in the Box?
- Apple iPad Pro 12.9" M1 (2021) Gen 5 Wi-Fi 128GB Space Grey - Excellent Pre-owned
- USB-C Charging Cable
- 20W USB-C Power Adapter
Key Features:
- 12.9” Liquid Retina XDR Display – Incredible color accuracy and detail
- Apple M1 Chip – Fast and powerful performance for demanding apps
- 8GB RAM – Smooth multitasking and quick app switching
- 128GB Storage – Ample space for apps, photos, and documents
- Wi-Fi 6 – Faster, more reliable wireless connectivity
- Face ID – Secure and convenient authentication
- Pro Camera System – 12MP Wide, 10MP Ultra Wide, and LiDAR Scanner for AR
- Up to 10 Hours of Battery Life – All-day power for work and entertainment
Ports & Connectivity:
- USB-C with Thunderbolt 3 – High-speed data transfer and external display support
- Wi-Fi 6 – Latest generation of wireless connectivity
- Bluetooth 5.0 – Fast and stable Bluetooth connection
Experience the cutting-edge performance and stunning display of the Apple iPad Pro 12.9" M1 (2021) Gen 5 Wi-Fi 128GB Space Grey - Excellent Pre-owned!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
