
Specifications
Apple iPhone 12 Pro Max 5G 256GB Graphite - Premium Refurbished (New Battery)
Pro-Level Performance with a Stunning Display
The Apple iPhone 12 Pro Max in Graphite delivers an exceptional smartphone experience with its 6.7" Super Retina XDR Display, A14 Bionic Chip, and Pro Camera System featuring a LiDAR Scanner for enhanced photography and AR capabilities. Built with 5G connectivity and Ceramic Shield protection, this device is designed for users who demand premium performance and durability.
Refurbished Device – Premium Condition
- Professionally Restored – Thoroughly tested and refurbished with high-quality parts
- No Visible Signs of Use – Retains a pristine appearance
- Exceptional Battery Performance – Guaranteed minimum 90% battery health
- Meticulous Multi-Point Inspection – Ensures flawless functionality
12-Month Warranty – Buy with Confidence
Includes a 1-year return-to-base warranty (excluding physical and liquid damage).
What’s in the Box
- Apple iPhone 12 Pro Max 5G 256GB Graphite - Premium Refurbished (New Battery)
- Charging Cable (USB-C to Lightning)
Key Features
- 6.7" Super Retina XDR Display – Stunning clarity & ProMotion support
- A14 Bionic Chip – Powerful and efficient performance
- 256GB Storage – Ample space for apps, photos, and videos
- Pro Camera System (12MP) – Triple-lens setup with Night Mode & LiDAR Scanner
- Face ID – Secure and seamless authentication
- iOS Compatibility – Supports the latest iOS updates for enhanced features
Connectivity
- 5G Ready – Ultra-fast mobile data speeds
- Wi-Fi 6 & Bluetooth 5.0 – Reliable wireless connections
- MagSafe & Wireless Charging – Convenient and efficient power options
- Lightning Port – Standard Apple charging & data transfer
Experience flagship performance with a brand-new battery in the Apple iPhone 12 Pro Max 5G 256GB Graphite - Premium Refurbished!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!