Microsoft Surface Book 3 13.5" i7 16GB 256GB Platinum - Excellent Pre-owned
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Premium
Premium
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These images are for reference only and not of the actual device.
Excellent
Excellent
Excellent Grade Reference images
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Good
Good
Good Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Acceptable
Acceptable
Acceptable Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Microsoft Surface Book 3 13.5" i7 16GB 256GB Platinum – Excellent Pre-owned
Unmatched Performance. Versatile 2-in-1 Design. Premium Experience.
The Microsoft Surface Book 3 is a high-performance 2-in-1 laptop with a 13.5-inch PixelSense touchscreen display, powered by an Intel Core i7 processor, 16GB of RAM, and 256GB SSD storage. This excellent pre-owned model offers top-tier performance, versatility, and style, whether you’re working, creating, or enjoying entertainment.
Minimum Battery Health Guaranteed: 85%
Excellent Pre-Owned Condition Devices – High Quality, Minimal Wear
- Carefully Inspected – Ensuring top-tier quality and reliability
- Minimal Signs of Use – May have a few faint scratches, visible under close inspection or light
- No Cracks, Deep Scratches, or Dents – Preserved in great physical condition
- Rigorous Functional & Cosmetic Check – flawless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
1-Year Warranty – Shop with Confidence
Shop with confidence. This device comes with a 1-year return-to-base warranty (excluding physical and liquid damages), giving you peace of mind with your purchase.
What’s in the Box
- Microsoft Surface Book 3 (13.5" Display, Intel i7, 16GB RAM, 256GB SSD, Platinum)
- Surface Charger
Key Features
- 13.5" PixelSense Touchscreen Display (3000 x 2000 Resolution) – Enjoy vibrant visuals with responsive touch controls.
- Intel Core i7 Processor – Power through tasks with speed and efficiency.
- 16GB RAM + 256GB SSD – Fast, responsive performance and ample storage space.
- 2-in-1 Laptop & Tablet Mode – Detach the screen for a versatile tablet experience.
- Windows 10 Pro (Upgradeable to Windows 11) – Get access to the latest features and security updates.
- Dedicated GPU (NVIDIA GeForce GTX 1650) – Ideal for creative work, gaming, and video editing.
- All-Day Battery Life – Long-lasting performance to power you through your day.
- USB-C, USB-A, & SD Card Reader – Connect a variety of devices and accessories.
- Premium Build – Crafted with premium materials for a sleek and durable design.
Upgrade to the Microsoft Surface Book 3 – a high-performance, versatile 2-in-1 laptop that delivers the power and flexibility you need to tackle any task.
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
