Specifications
Type
Label
Storage
Condition
Screen size
Colour
Microsoft Surface Pro 5 12.3" i7 8GB RAM 256GB Platinum – Excellent Pre-owned
A powerful and ultra-portable 2-in-1 device that blends laptop-level performance with the flexibility of a tablet.
Model: 1796
Minimum Battery Health Guaranteed: 85%
Excellent Pre-Owned Condition Devices – High Quality, Minimal Wear
- Carefully Inspected – Ensuring top-tier quality and reliability
- Minimal Signs of Use – May have a few faint scratches, visible under close inspection or light
- No Cracks, Deep Scratches, or Dents – Preserved in great physical condition
- Rigorous Functional & Cosmetic Check – flawless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
Includes a 1-year return-to-base warranty (excludes physical and liquid damage)
What’s in the Box?
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Microsoft Surface Pro 5 i7 8GB RAM 256GB – Excellent Pre-owned
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Power Adapter
Key Features:
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12.3" PixelSense Display with a resolution of 2736 x 1824
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Intel Core i7 7th Gen processor – great for work, streaming, and creative apps
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8GB RAM for smooth multitasking
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256GB SSD for fast boot-ups and quick access to your files
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Rear 8MP and front 5MP HD cameras – perfect for video calls and document scans
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Stereo speakers with Dolby Audio Premium
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Ports: USB 3.0, Mini DisplayPort, microSDXC card reader, 3.5mm headphone jack, Surface Connect
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Compatible with Surface Pen and Type Cover (sold separately)
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Integrated kickstand for versatile use modes
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Lightweight magnesium design – ideal for life on the go
- OS: Windows 11 Pro
A reliable and high-performance choice for professionals, creatives, and students alike.
Get more done wherever you are with the flexibility of Surface.
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
