Samsung Galaxy S21 Ultra 5G 12GB 256GB Phantom Silver - Excellent Pre-owned
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Premium
Premium
Premium Grade Reference images:
These images are for reference only and not of the actual device.
Excellent
Excellent
Excellent Grade Reference images
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Good
Good
Good Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Acceptable
Acceptable
Acceptable Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Specifications
Samsung Galaxy S21 Ultra 5G 12GB 256GB Phantom Silver - Excellent Pre-owned
Ultimate Power and Pro-Grade Photography
The Samsung Galaxy S21 Ultra 5G in Phantom Silver is a powerhouse smartphone designed for those who demand top-tier performance. Featuring a 6.8” Dynamic AMOLED 2X display with 120Hz refresh rate and HDR10+ support, it delivers an ultra-smooth and immersive viewing experience. Equipped with 12GB RAM and 256GB storage, alongside the Exynos 2100 / Snapdragon 888 processor (region-dependent), this device ensures seamless multitasking, gaming, and high-speed performance. The quad-camera system with 108MP primary sensor and 100x Space Zoom captures professional-quality photos and videos in stunning detail.
Excellent Pre-Owned Condition Devices – High Quality, Minimal Wear
- Carefully Inspected – Ensuring top-tier quality and reliability
- Minimal Signs of Use – May have a few faint scratches, visible under close inspection or light
- No Cracks, Deep Scratches, or Dents – Preserved in great physical condition
- Rigorous Functional & Cosmetic Check – flawless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
1-Year Warranty
Shop with confidence! This device comes with a 1-year return-to-base warranty (excluding physical and liquid damage), giving you peace of mind with your purchase.
What’s in the Box?
- Samsung Galaxy S21 Ultra 5G 12GB 256GB Phantom Silver
- Charging Cable
Key Features
- 6.8” Dynamic AMOLED 2X Display (120Hz, HDR10+) – Crystal-clear visuals with smooth scrolling
- Exynos 2100 / Snapdragon 888 Processor – Exceptional speed and efficiency
- Quad-Camera System (108MP + 10MP + 10MP + 12MP) – Pro-grade photography with 100x Space Zoom
- 40MP Front Camera – High-resolution selfies and crystal-clear video calls
- 12GB RAM + 256GB Storage – Ample space and fast performance
- 5G Connectivity – Ultra-fast browsing, streaming, and gaming
- Ultrasonic Fingerprint Sensor (Under Display) – Secure and fast unlocking
- IP68 Water & Dust Resistance – Built to withstand tough conditions
- 5000mAh Battery & 25W Fast Charging – All-day power with quick recharge
Connectivity & Ports
- USB-C Port – Fast charging and data transfer
- Wi-Fi 6E & Bluetooth 5.2 – Enhanced wireless connectivity
- Dual SIM (Nano-SIM + eSIM) – Flexible network options
📱 Experience cutting-edge technology and premium design with the Samsung Galaxy S21 Ultra 5G Phantom Silver – Excellent Pre-owned!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
