
Specifications
Samsung Galaxy S21 Ultra 5G 12GB 128GB Phantom Black - Good Pre-owned
Flagship Performance at a Great Value
The Samsung Galaxy S21 Ultra 5G in Phantom Black is a powerhouse with 12GB of RAM and 128GB of storage, delivering smooth performance and responsiveness. Featuring a 6.8-inch Dynamic AMOLED 2X display, you’ll enjoy vibrant, crisp visuals whether you’re watching content, browsing, or gaming. The Quad-camera system provides versatile shooting options for high-quality photos and videos, while 5G connectivity ensures ultra-fast speeds.
Good Condition Pre-Owned Devices – Great Value
- Affordable Without Compromise – Delivers great value while maintaining full functionality
- Signs of Wear – May show minor scratches, small dings, light cosmetic blemishes, or minor de-colouration, but 100% free of cracks
- Rigorous Multi-Point Inspection – Ensures full functionality and seamless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
12-Month Warranty – Buy with Confidence
Includes a 1-year return-to-base warranty (excluding physical and liquid damage).
What’s in the Box
- Samsung Galaxy S21 Ultra 5G 12GB 128GB Phantom Black - Good Pre-owned
- USB-C Charging Cable
- SIM Ejector Tool
Key Features
- 6.8" Dynamic AMOLED 2X Display – Vivid, sharp colors and 120Hz refresh rate for smooth visuals
- Exynos 2100 Processor / Snapdragon 888 5G processor – Fast and efficient performance for gaming, apps, and multitasking
- 12GB RAM & 128GB Storage – Multitask effortlessly and store your favorite apps and media
- Quad-Camera System – 108MP wide, 12MP ultra-wide, 10MP telephoto, and 10MP periscope telephoto cameras for versatile photography
- 40MP Front Camera – High-quality selfies with clear and detailed shots
- 5G Connectivity – Ultra-fast internet speeds for streaming and downloading
- In-display Fingerprint Scanner – Secure and convenient access to your device
- Dual SIM Support – Physical Sim + eSIM support
- IP68 Water & Dust Resistance – Designed to withstand dust and water exposure
Why Choose the Samsung Galaxy S21 Ultra 5G?
With premium performance, an amazing camera setup, and a sleek design, the Samsung Galaxy S21 Ultra 5Gprovides everything you need in a flagship smartphone at an affordable price. The Good Pre-owned condition means you can enjoy the best of Samsung technology while staying within your budget.
Upgrade today and experience the power of the Samsung Galaxy S21 Ultra 5G!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!