Samsung Galaxy S21 Ultra 5G 12GB 256GB Dual SIM Phantom Black - Premium Pre-owned
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Premium
Premium
Premium Grade Reference images:
These images are for reference only and not of the actual device.
Excellent
Excellent
Excellent Grade Reference images
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Good
Good
Good Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Acceptable
Acceptable
Acceptable Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Specifications
Samsung Galaxy S21 Ultra 5G 12GB 256GB Dual SIM Phantom Black – Premium Pre-Owned
Next-Level Performance. Pro-Grade Camera. Stunning Display.
The Samsung Galaxy S21 Ultra 5G is a flagship powerhouse, designed for those who demand the best. Featuring a 6.8-inch Dynamic AMOLED 2X display, an advanced 108MP quad-camera system, and a powerful 12GB RAM with 256GB storage, this device delivers unrivaled speed, performance, and photography capabilities. This premium pre-owned model has been rigorously tested to ensure exceptional quality and flawless functionality.
Premium Pre-Owned Devices – Top-Tier Quality
- No Visible Signs of Use – Looks and feels like new
- Exceptional Battery Performance – Minimum 90% battery health guaranteed
- Meticulous Multi-Point Inspection – Ensures flawless functionality and a pristine appearance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
1-Year Warranty – Shop with Confidence
Shop with confidence. This device comes with a 1-year return-to-base warranty (excluding physical and liquid damages), giving you peace of mind with your purchase.
What’s in the Box
- Samsung Galaxy S21 Ultra 5G (12GB RAM, 256GB Storage, Phantom Black)
- Charging Cable
Key Features
- 6.8" Dynamic AMOLED 2X Display (120Hz, HDR10+) – Ultra-smooth and immersive visuals.
- 108MP + 10MP + 10MP + 12MP Quad-Camera System – Pro-level photography with 100x Space Zoom.
- 40MP Selfie Camera – Capture stunning selfies and 4K video.
- 12GB RAM + 256GB Storage – Multitask effortlessly with ample storage space.
- Exynos 2100 / Snapdragon 888 (Region Dependent) – Delivers top-tier speed and performance.
- 5000mAh Battery with Super Fast Charging – Long-lasting power for all-day use.
- 5G Connectivity Dual SIM – Experience ultra-fast download and streaming speeds.
- Ultrasonic Fingerprint Scanner & Face Recognition – Secure and fast unlocking.
- S Pen Compatibility – Supports Samsung’s S Pen for enhanced productivity.
- IP68 Water & Dust Resistance – Durable and built to withstand the elements.
Upgrade to the Samsung Galaxy S21 Ultra 5G – a true flagship device offering cutting-edge technology, premium design, and unmatched performance.
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
