Specifications
Samsung Galaxy S21 5G 8GB 256GB Dual Sim Phantom Grey - Good - Pre-owned
Model: SM-G991B
Good Condition devices have minor visible scratches, small dings and/or cosmetic blemishes on housing/bezel. There are no cracks or dents on the device. All devices sold at TechUp undergo a functional and cosmetic check and are in perfect working order.
Warranty Period: 1 Year (Return to Base warranty excluding Physical & Liquid damages)
In the Box:
1 x Samsung Galaxy S21
1 x Charging cable
- Dimensions: 151.7 x 71.2 x 7.9 mm
- Network Status: Unlocked
- Build: Glass front (Gorilla Glass Vitus), plastic back, aluminium frame
- Dual SIM: Nano Sim (2 x Physical SIM Slot) | IP68 dust/water resistant (up to 1.5m for 30 mins)
- Display Type: Dynamic AMOLED 2X, 120Hz, HDR10+, 1300 nits (peak)
- Display Size: 6.2 inches 1080 x 2400 pixels, 20:9 ratio (~421 ppi density)
- Protection: Corning Gorilla Glass Vitus | Always-on display
- OS: Android 11, One UI 3.1
- Chipset: Exynos 2100 (5 nm)
- CPU: Octa-core (1x2.9 GHz Cortex-X1 & 3x2.80 GHz Cortex-A78 & 4x2.2 GHz Cortex-A55)
- GPU: Mali-G78 MP14 - International | Adreno 660
- Internal: 256GB 8GB RAM | UFS 3.X
- Main Camera (Triple):12 MP, f/1.8, 26mm (wide), 1/1.76"", 1.8µm, Dual Pixel PDAF, OIS | 64 MP, f/2.0, 29mm (telephoto), 1/1.72"", 0.8µm, PDAF, OIS, 1.1x optical zoom, 3x hybrid zoom | 12 MP, f/2.2, 13mm, 120˚ (ultrawide), 1/2.55"" 1.4µm, Super Steady video
- WLAN: Wi-Fi 802.11 a/b/g/n/ac/6, dual-band, Wi-Fi Direct, hotspot
- Bluetooth: 5.0, A2DP, LE
- GPS: Yes, with A-GPS, GLONASS, BDS, GALILEO
- NFC: Yes
- Sensors: Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer | Samsung DeX, Samsung Wireless DeX (desktop experience support) | Bixby natural language commands and dictation | Samsung Pay (Visa, MasterCard certified
Return Policy
Warranty Information
For peace of mind we offer 12 months return to base warranty on all our products (unless specified). If you need to make a claim against the warranty, please contact us and one of our team members will guide you through the process. Once we receive the device and validated the issue, we will either fix your device or issue you a replacement within 5-7 working days. We will only issue a refund if we are unable to repair the device or replace it with a like model.
Warranty repairs may take up to 5-7 working days unless notified. The warranty period starts from the date of the invoice and ends 365 days after the invoice date. The warranty may be void if the product is found to have physical damage, liquid damage or has been tampered with. Any alteration, modification, addition or repairs made to the device during the warranty period by anyone other than TechUp, it's employees or authorised technicians, voids the warranty.
What do you need to claim warranty?
To claim warranty, all you will need is the original receipt or copy of order confirmation email. It is very important that you safely keep the receipt as without this evidence you will not be able to claim your warranty. The customer has to send the device at our facility at their own cost (postage) and we will bear the cost for sending the repaired/replacement device to customer.
What if you received a damaged item ?
At TechUp, each device is carefully inspected before dispatching and properly secured in bubble wrap packaging. Therefore, it will be highly unlikely that you receive a cracked or damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that w'll not be able to accept the claim if the receipt of damaged device is reported after 48 hours.