Samsung Galaxy S21 Ultra 12GB 256GB Dual Sim Phantom Black - Excellent - Pre-owned
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Premium
Premium
Premium Grade Reference images:
These images are for reference only and not of the actual device.
Excellent
Excellent
Excellent Grade Reference images
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Good
Good
Good Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Acceptable
Acceptable
Acceptable Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Specifications
Warranty Period: 1 Year (Return to Base warranty excluding Physical & Liquid damages)
In the Box:
1 x Samsung S21 Ultra
1 x Charging cable
- Dimensions: 165.1 x 75.6 x 8.9 mm
- Network Status: Unlocked
- Build: Glass front (Gorilla Glass Victus), glass back (Gorilla Glass), aluminum frame
- Sim: Dual SIM ( 2x Physical Nano Sim slot)
- IP68 dust/water resistant (up to 1.5m for 30 mins). Stylus support
- Type: Dynamic AMOLED 2X, 120Hz, HDR10+, 1500 nits (peak)
- Size: 6.8 inches, 112.1 cm2 (~89.8% screen-to-body ratio)
- Resolution: 1440 x 3200 pixels, 20:9 ratio (~515 ppi density)
- OS: Android 12, One UI 3.1
- Internal: 256GB 12GB RAM. UFS 3.1
- Quad Main Camera: 108 MP, f/1.8, 26mm (wide), 1/1.33", 0.8µm, PDAF, Laser AF, OIS. 10 MP, f/4.9, 240mm (periscope telephoto), 1/3.24", 1.22µm, dual pixel PDAF, OIS, 10x optical zoom. 10 MP, f/2.4, 70mm (telephoto), 1/3.24", 1.22µm, dual pixel PDAF, OIS, 3x optical zoom. 12 MP, f/2.2, 13mm (ultrawide), 1/2.55", 1.4µm, dual pixel PDAF, Super Steady video.
- Single Selfie Camera: 40 MP, f/2.2, 26mm (wide), 1/2.8", 0.7µm, PDAF
- Loudspeaker: Yes, with stereo speakers
- WLAN: Wi-Fi 802.11 a/b/g/n/ac/6e, dual-band, Wi-Fi Direct, hotspot
- Bluetooth: 5.2, A2DP, LE
- GPS: Yes, with A-GPS, GLONASS, BDS, GALILEO
- NFC: Yes
- Sensors: Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer. Samsung DeX, Samsung Wireless DeX (desktop experience support). Samsung Pay (Visa, MasterCard certified). Ultra Wideband (UWB) support.
Return Policy
Warranty Information
For peace of mind we offer 12 months return to base warranty on all our products (unless specified). If you need to make a claim against the warranty, please contact us and one of our team members will guide you through the process. Once we receive the device and validated the issue, we will either fix your device or issue you a replacement within 5-7 working days. We will only issue a refund if we are unable to repair the device or replace it with a like model.
Warranty repairs may take up to 5-7 working days unless notified. The warranty period starts from the date of the invoice and ends 365 days after the invoice date. The warranty may be void if the product is found to have physical damage, liquid damage or has been tampered with. Any alteration, modification, addition or repairs made to the device during the warranty period by anyone other than TechUp, it's employees or authorised technicians, voids the warranty.
What do you need to claim warranty?
To claim warranty, all you will need is the original receipt or copy of order confirmation email. It is very important that you safely keep the receipt as without this evidence you will not be able to claim your warranty. The customer has to send the device at our facility at their own cost (postage) and we will bear the cost for sending the repaired/replacement device to customer.
What if you received a damaged item ?
At TechUp, each device is carefully inspected before dispatching and properly secured in bubble wrap packaging. Therefore, it will be highly unlikely that you receive a cracked or damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that w'll not be able to accept the claim if the receipt of damaged device is reported after 48 hours.
