Sony WF-C500 Truly Wireless Earbuds Black - Premium Pre-owned
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Sony WF-C500 Truly Wireless Earbuds Black – Premium Pre-owned
Compact, comfortable, and full of rich sound — the Sony WF-C500 earbuds deliver immersive listening with a long battery life and seamless connectivity, perfect for life on the go.
Premium Pre-Owned Devices – Top-Tier Quality
- No Visible Signs of Use – Looks and feels like new
- Exceptional Battery Performance – Minimum 90% battery health guaranteed
- Meticulous Multi-Point Inspection – Ensures flawless functionality and a pristine appearance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
1-Year Warranty – Shop with Confidence
This device comes with a 1-year return-to-base warranty (excluding physical and liquid damage), giving you peace of mind with your purchase.
What’s in the Box
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Sony WF-C500 Wireless Earbuds (Black)
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Charging Case
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USB-C Charging Cable
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Silicone Ear Tips
Key Features
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Sound Quality – DSEE technology enhances compressed music files for rich, high-quality sound
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Battery Life – Up to 10 hours on a single charge, 20 hours with charging case
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Comfortable Fit – Ergonomic surface design ensures secure, all-day comfort
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Water Resistance – IPX4-rated splash-proof and sweat-resistant
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Connectivity – Bluetooth 5.0 with easy pairing and stable connection
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Controls – Physical buttons for playback, calls, and voice assistant
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Voice Assistant Support – Works with Google Assistant and Siri
Whether you’re at the gym, on a call, or just relaxing with your playlist — these earbuds are designed to fit your lifestyle. Grab this excellent pair at a fantastic price today!
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
🧐 Compare Us Before You Buy – We’re Confident!
We know price matters — and we’re proud to offer some of the most competitive deals across New Zealand and Australia. But before you hit Buy elsewhere, here’s why TechUp gives you better value beyond the price tag:
💎 Why Our Pre-Owned Devices Stand Out
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Genuine Original Parts Only – Our devices maintain their original screen, battery, and camera. That means top-tier performance and reliability — no compromises.
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Third-party screens often have slower refresh rates
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Non-original batteries result in poor performance and quicker degradation
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Third-party cameras usually produce lower image quality
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No Extensive Repairs or Modifications
Every device is in original condition with no major repairs, replacements, or tampering – ensuring lasting reliability and peace of mind. -
Battery Health Guarantee
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Minimum 80% on all devices
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Minimum 90% for Premium Grades
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Accurate, Transparent Grading
Each device is inspected and graded based on a detailed grading chart – included in every listing so you know exactly what to expect. -
12-Month Warranty Included
Plus, the option to extend for an additional 12 months – that’s up to 24 months of protection. -
PhoneCheck Certified
Every phone and tablet undergoes 40+ functionality checks via PhoneCheck diagnostic software. (Verification available on request.)
🔧 Why Our Refurbished Devices Are Better
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Professionally Restored Using High-Quality Parts
Restored by expert technicians using reliable components for long-term performance. -
PhoneCheck Certified
Devices are verified for 40+ essential functionality checks to ensure flawless operation. -
Battery Health Standards
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Minimum 80% across all devices
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Minimum 90% for Premium Grade
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Graded with Integrity
We follow a consistent, detailed grading chart in every listing for full transparency. -
Warranty You Can Count On
12-month warranty as standard, with the option to double it for added peace of mind.
💬 Found It Cheaper Elsewhere?
Tell us about it! We’ll assess the listing fairly, considering:
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Whether original parts are used
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Device grading accuracy
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Battery health and warranty coverage
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Whether the device has undergone extensive repairs or part replacements
We’re confident that when it comes to value, quality, and service – TechUp always stacks up better.
🧐 Compare Us Before You Buy – We’re Confident!