
Microsoft Surface Laptop 4 13.5" – Sleek Design with Powerful Performance (Pre-Owned, Good Condition)
The Microsoft Surface Laptop 4 combines elegance, speed, and efficiency in a compact and stylish package. Perfect for professionals, students, and creatives, this pre-owned laptop in good condition is designed to handle multitasking and demanding applications with ease. Featuring an Intel Core i7 processor, 16GB RAM, and 256GB SSD, it delivers smooth performance for work and entertainment.
Good Condition Pre-Owned Devices – Great Value
- Affordable Without Compromise – Delivers great value while maintaining full functionality
- Signs of Wear – May show minor scratches, small dings, light cosmetic blemishes, or minor de-colouration, but 100% free of cracks
- Rigorous Multi-Point Inspection – Ensures full functionality and seamless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
1-Year Warranty – Shop with Confidence
Shop with confidence. This device comes with a 1-year return-to-base warranty (excluding physical and liquid damages), giving you peace of mind with your purchase.
What’s Included?
- Microsoft Surface Laptop 4 13.5" – Intel Core i7, 16GB RAM, 256GB SSD, Black
- Charging Cable
Key Features
Premium and Portable Design
- 13.5-Inch PixelSense Touchscreen Display: Stunning visuals with a responsive touch interface.
- Ultra-Slim and Lightweight: Perfect for carrying to work, school, or travel.
- Matte Black Finish: Sophisticated and professional appearance.
Outstanding Performance
- Intel Core i7 Processor: Handles demanding applications and multitasking with ease.
- 16GB RAM: Smooth operation for intensive tasks like video editing and data analysis.
- 256GB SSD Storage: Ample storage with fast boot times and quick access to files.
Enhanced Productivity
- Windows 11 Ready: Experience a seamless and modern user interface.
- All-Day Battery Life: Keeps you productive and entertained on the go.
- Comfortable Keyboard and Precision Trackpad: Designed for effortless typing and navigation.
Versatile Connectivity
- USB-C and USB-A Ports: Easily connect peripherals and transfer data.
- Wi-Fi 6: Faster and more reliable internet performance.
- Bluetooth 5.0: Pair effortlessly with wireless devices like headphones and mice.
Crystal-Clear Audio and Video
- Omnisonic Speakers with Dolby Atmos: Rich and immersive sound for music, calls, and movies.
- 720p HD Front-Facing Camera: Perfect for video calls and virtual meetings.
- Dual Far-Field Studio Microphones: Ensures clear communication during calls.
Why Choose This Surface Laptop 4?
- Good Pre-Owned Condition: Reliable and affordable with minor cosmetic wear.
- Eco-Friendly Choice: Opt for a sustainable, pre-owned device without compromising quality.
- Perfect for Professionals and Students: Handles both productivity and creative tasks effortlessly.
Your Ultimate Performance Partner
Whether you're editing documents, creating presentations, or streaming your favorite shows, the Microsoft Surface Laptop 4 13.5" delivers premium performance in a sleek design.
Order now and elevate your tech experience at an incredible value!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!