Apple AirPods Pro Gen 1 - Premium - Refurbished
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Warranty Period: 1 Year (Return to Base warranty excluding Physical & Liquid damages)
In the Box:
1 x AirPods Pro
1 x Charging Cable
- Audio Technology: Active Noise Cancellation | Transparency mode | Adaptive EQ | Vent system for pressure equalisation | Custom high-excursion Apple driver | Custom high dynamic range amplifier | Spatial audio with dynamic head tracking
- Sensors: Dual beam forming microphones | Inward-facing microphone | Dual optical sensors | Motion-detecting accelerometer | Speech-detecting accelerometer | Force sensor
- Chip: H1-based System in Package
- Sweat and Water Resistant: Sweat and water resistant (IPX4)
- AirPods Pro (each): Height: 1.22 inches; Width: 0.86 inch ; Depth: 0.94 inch; Weight: 0.19 ounce
- MagSafe Charging Case: Height: 1.78 inches; Width: 2.39 inches
- Depth: 0.85 inch; Weight: 1.61 ounces
- Charging Case Works with MagSafe charger, Qi-certified chargers, or the Lightning connector
- Battery AirPods Pro: Up to 4.5 hours of listening time with a single charge (up to 5 hours with Active Noise Cancellation and Transparency off) | Up to 3.5 hours of talk time with a single charge| AirPods Pro with MagSafe Charging Case | More than 24 hours of listening time | More than 18 hours of talk time | 5 minutes in the case provides around 1 hour of listening time or around 1 hour of talk time
- Connectivity: Bluetooth 5.0
- Accessibility: Accessibility features help people with disabilities get the most out of their new AirPods Pro.
Return Policy
Warranty Information
For peace of mind we offer 12 months return to base warranty on all our products (unless specified). If you need to make a claim against the warranty, please contact us and one of our team members will guide you through the process. Once we receive the device and validated the issue, we will either fix your device or issue you a replacement within 5-7 working days. We will only issue a refund if we are unable to repair the device or replace it with a like model.
Warranty repairs may take up to 5-7 working days unless notified. The warranty period starts from the date of the invoice and ends 365 days after the invoice date. The warranty may be void if the product is found to have physical damage, liquid damage or has been tampered with. Any alteration, modification, addition or repairs made to the device during the warranty period by anyone other than TechUp, it's employees or authorised technicians, voids the warranty.
What do you need to claim warranty?
To claim warranty, all you will need is the original receipt or copy of order confirmation email. It is very important that you safely keep the receipt as without this evidence you will not be able to claim your warranty. The customer has to send the device at our facility at their own cost (postage) and we will bear the cost for sending the repaired/replacement device to customer.
What if you received a damaged item ?
At TechUp, each device is carefully inspected before dispatching and properly secured in bubble wrap packaging. Therefore, it will be highly unlikely that you receive a cracked or damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that w'll not be able to accept the claim if the receipt of damaged device is reported after 48 hours.