
- This iPhone 13 Pro Max wallet case is only compatible with iPhone 13 Pro Max. Is NOT compatible with wireless charging.
- Dual Layer +Airbags Absolute Protection: Shock-absorbent inner shell is made of softer TPU,plus sturdy and solid outer PC durable construction,it truly perfectly protect your valuable device from every drops and scrtaches.
- Larger Card Capacity Storage :It store up to 5 cards,the rear deep hideaway pocket that allows you to keep credit cards,driver's license and cash and It still is slim enough to fit in your pocket.
- Convenient and Secure:The spring loaded flip door stays shut securely,no worries that the cards will fall out. It helps you stay organized.You will love the convince of having your essentials on hand without the bulk of a wallet..
- Grippy Sides+Sleek exterior: It slides in and out of pocket easily,featuring grooved edges for easy grip during phone use,it prevents slipping off hands.
Package Inclusion:
1 x Mobile Phone Case
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊