Microsoft Surface Book 3 13.5" i5 8GB 256GB Silver - Acceptable Pre-owned
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These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
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These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
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Acceptable Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Microsoft Surface Book 3 13.5" i5 8GB 256GB Silver – Acceptable Pre-owned
Experience the versatility of a high-performance 2-in-1 with the Surface Book 3 — featuring a detachable touchscreen, solid processing power, and the flexibility to work as both a laptop and a tablet.
Minimum Battery Health Guaranteed: 90%
Acceptable Condition Devices – Fully Functional with Visible Wear
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Budget-Friendly Performance – Great functionality at a reduced price
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Visible Signs of Wear – May include noticeable scratches, dings, or cosmetic blemishes
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100% Crack-Free Screens – Despite wear, all devices are structurally intact
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Fully Functional – Every unit undergoes complete hardware testing
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Genuine Pre-Owned – Tested and verified for reliable use
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Not a Refurbished Unit – Sold in original condition with no major part replacements
Includes a 1-year return-to-base warranty
(excludes physical and liquid damage)
What’s in the Box
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Microsoft Surface Book 3 13.5" i5 8GB 256GB Silver
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Charging Adapter
Key Features
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Display – 13.5” PixelSense Touchscreen, 3000 x 2000 resolution
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Processor – Quad-Core Intel Core i5-1035G7 (10th Gen)
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RAM – 8GB LPDDR4x
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Storage – 256GB SSD
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Graphics – Intel Iris Plus Graphics
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Detachable Design – Converts between laptop and tablet modes
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Camera – 5MP front-facing / 8MP rear-facing camera
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Connectivity – Wi-Fi 6, Bluetooth 5.0
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Ports – 2x USB-A 3.1, 1x USB-C, Surface Connect, 3.5mm headphone jack, SD card reader
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Operating System – Windows 11 Pro
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Battery Life – Up to 15.5 hours of typical usage
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Build – Premium magnesium chassis in Silver
Ideal for students and professionals who need the flexibility of a 2-in-1 without breaking the bank.
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
