Microsoft Surface Laptop 4 13.5" i7 16GB 512GB Platinum - Excellent - Pre-owned
Model: 1951
Minimum Battery Health Guaranteed: 80%
Excellent Condition devices may have few or faint small scratches or very minor signs of wear and tear only visible on close inspection or viewing/rotation under light. There are no cracks, deep scratches or dents on the device. All devices sold at TechUp undergo a functional and cosmetic check and are in perfect working order.
Warranty Period: 1 Year (Return to Base warranty excluding Physical & Liquid damages)
In the Box:
1 x Microsoft Surface Laptop 4
1 x Charging cable
- Dimensions: 308 mm × 223 mm × 14.5 mm
- Weight: 1.265g
- Storage: 512GB SSD
- Display: 13.5” Screen Size PixelSense™ Display
- Resolution: 2256 x 1504 (201 PPI)
- Aspect ratio: 3:2
- Touch: 10 point multi-touch
- Processor: Intel® Core™ i7-1185G7 Processor (1.2GHz Max Turbo Frequency Up to 4.8GHz) 12 MB Intel® Smart Cache, 4-Cores 8 Threads | Intel® Iris® Xe Graphics
- Software: Windows 10 Pro
- Memory: 16GB LPDDR4x
- Connections: 1 X USB – C, 1 x USB – A, 3.5mm headphone Jack, 1 x Surface Connect Port
- Security: PM 2.0 chip for enterprise security and BitLocker support
- Enterprise-grade protection with Windows Hello face sign-in
- Camera: 720p HD f2.0 camera (front-facing); Windows Hello face authentication camera (front-facing)
- Audio: Dual far-field Studio Mics; Omnisonic Speakers with Dolby Atmos
- Sensors: Ambient light sensor
Return Policy
Warranty Information
For peace of mind we offer 12 months return to base warranty on all our products (unless specified). If you need to make a claim against the warranty, please contact us and one of our team members will guide you through the process. Once we receive the device and validated the issue, we will either fix your device or issue you a replacement within 5-7 working days. We will only issue a refund if we are unable to repair the device or replace it with a like model.
Warranty repairs may take up to 5-7 working days unless notified. The warranty period starts from the date of the invoice and ends 365 days after the invoice date. The warranty may be void if the product is found to have physical damage, liquid damage or has been tampered with. Any alteration, modification, addition or repairs made to the device during the warranty period by anyone other than TechUp, it's employees or authorised technicians, voids the warranty.
What do you need to claim warranty?
To claim warranty, all you will need is the original receipt or copy of order confirmation email. It is very important that you safely keep the receipt as without this evidence you will not be able to claim your warranty. The customer has to send the device at our facility at their own cost (postage) and we will bear the cost for sending the repaired/replacement device to customer.
What if you received a damaged item ?
At TechUp, each device is carefully inspected before dispatching and properly secured in bubble wrap packaging. Therefore, it will be highly unlikely that you receive a cracked or damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that w'll not be able to accept the claim if the receipt of damaged device is reported after 48 hours.
