
Specifications
Samsung Galaxy S21 5G 8GB 128GB Phantom Violet - Excellent Pre-owned
Flagship performance meets eye-catching design with the Samsung Galaxy S21 5G in Phantom Violet. This sleek device features a stunning 6.2” Dynamic AMOLED 2X display with ultra-smooth 120Hz refresh rate, delivering an immersive viewing experience. Powered by the Exynos 2100 (International) or Snapdragon 888 (USA) chipset, it offers fast, responsive performance and efficient multitasking.
Minimum Battery Health Guaranteed: 90%
Excellent Pre-Owned Condition Devices – High Quality, Minimal Wear
- Carefully Inspected – Ensuring top-tier quality and reliability
- Minimal Signs of Use – May have a few faint scratches, visible under close inspection or light
- No Cracks, Deep Scratches, or Dents – Preserved in great physical condition
- Rigorous Functional & Cosmetic Check – flawless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
Includes a 1-year return-to-base warranty (excludes physical and liquid damage).
What’s in the Box
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Samsung Galaxy S21 5G 8GB 128GB Phantom Violet - Excellent Pre-owned
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Charging Cable
Key Features:
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6.2" Dynamic AMOLED 2X Display – Full HD+ resolution with 120Hz refresh rate
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Exynos 2100 / Snapdragon 888 – High-end performance with efficient multitasking
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8GB RAM + 128GB Storage – Smooth operation with ample storage
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Triple Rear Camera Setup – 12MP Wide, 12MP Ultra-Wide & 64MP Telephoto
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10MP Front Camera – Sharp selfies and video calls
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8K Video Recording – Capture cinema-quality footage
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In-Display Ultrasonic Fingerprint Sensor – Secure and convenient unlocking
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One UI + Android OS – Smooth, customizable Samsung software experience
Network & Connectivity:
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5G Connectivity – Ultra-fast browsing and streaming
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Wi-Fi 6 & Bluetooth 5.0 – Stable and high-speed wireless connections
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Network Unlocked – Compatible with all major carriers
Experience flagship power and sleek design with the Samsung Galaxy S21 5G 128GB Phantom Violet – Excellent Pre-owned.
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!