Samsung Galaxy S21 5G 8GB 256GB Dual Sim Phantom Grey - Good Pre-owned
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Premium
Premium
Premium Grade Reference images:
These images are for reference only and not of the actual device.
Excellent
Excellent
Excellent Grade Reference images
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Good
Good
Good Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Acceptable
Acceptable
Acceptable Grade Reference images:
These images are for reference only and not of the actual device. Images from different angles are uploaded but the device may have only have one or multiple cosmetic imperfections as shown in above images.
Specifications
Samsung Galaxy S21 5G 8GB 256GB Dual SIM Phantom Grey – Good Pre-owned (SM-G991B/SM-G991U)
Flagship Power, Stylish Durability
Experience premium performance with the Samsung Galaxy S21 5G in Phantom Grey. Powered by either the Exynos 2100 (5nm) or Qualcomm Snapdragon 888 (5nm) chipset (region-dependent), this device handles everything from multitasking to gaming with ease. With a vibrant 6.2" Dynamic AMOLED 2X display and 120Hz refresh rate, the S21 delivers fluid visuals and immersive clarity. The 256GB storage provides ample space for apps, media, and work, while the dual SIM capability ensures seamless travel or work-life balance.
Minimum Battery Health Guaranteed: 85%
Good Condition Pre-Owned Devices – Great Value
- Affordable Without Compromise – Delivers great value while maintaining full functionality
- Signs of Wear – May show minor scratches, small dings, light cosmetic blemishes, or minor de-colouration, but 100% free of cracks
- Rigorous Multi-Point Inspection – Ensures full functionality and seamless performance
- 100% Genuine Pre-Owned Device – Carefully tested and fully functional
- Not a Refurbished Unit – No extensive repairs or modifications
- Original Parts & Performance – Retains authentic user experience
Includes a 1-year return-to-base warranty (excludes physical and liquid damage).
What’s in the Box
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Samsung Galaxy S21 5G 8GB 128GB Phantom Violet – Premium Pre-owned
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Charging Cable
Key Features
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6.2” Dynamic AMOLED 2X Display – Full HD+, HDR10+, 120Hz refresh rate
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Exynos 2100 or Snapdragon 888 Chipset – Flagship-level performance (region-dependent)
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8GB RAM + 128GB Storage – Ample speed and space for everyday use
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Triple Rear Camera System – 12MP (Wide) + 64MP (Telephoto) + 12MP (Ultra-wide)
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10MP Front Camera – Sharp selfies and 4K video
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8K Video Recording – Capture ultra-high-resolution footage
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IP68 Water & Dust Resistance – Built to endure the elements
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Fingerprint Scanner & Face Recognition – Advanced biometric security
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Android OS – Smooth Samsung One UI experience
Network & Connectivity
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5G Connectivity – Next-gen mobile internet speeds
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Wi-Fi 6, Bluetooth 5.0, NFC, GPS
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Network Unlocked – Compatible with all major carriers
At TechUp, we are committed to providing fast, reliable, and hassle-free delivery—whether you're in New Zealand or shopping from abroad.
Processing & Dispatch
All products marked ‘In Stock’ are carefully packed and dispatched within 1-3 business days from our Auckland warehouse. We partner with NZ Post and DHL Express to ensure your orders reach you quickly and securely.
Estimated Delivery Timeframes
📍 Within New Zealand: 2-4 business days
🌏 Australia : 4-6 business days
Shipping Rates
New Zealand
🚚 Standard Shipping: NZD 6 per order
🎉 Free Shipping: On all orders over NZD 100
Australia & Singapore
✈️ Orders under NZD 500: Flat shipping rate of NZD 20
🏆 Orders over NZD 500: Free shipping
✅ Hassle-Free Delivery: We take care of customs clearance and duties, so your package arrives at your doorstep without any extra charges.
Got questions? Feel free to contact us—our team is happy to help! 😊
Return & Exchange Policy
At TechUp, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 14-day return or exchange policy for all Pre-Owned and Refurbished products, provided they are returned in their original condition with the invoice or order confirmation.
Exceptions
🚫 Brand New Sealed Products are not eligible for return unless faulty.
🚚 Customers are responsible for return shipping costs on ‘change of mind’ returns.
✅ If the device is damaged or faulty, we will provide a prepaid return shipping label, so you won’t incur return shipping costs.
12-Month Return-to-Base Warranty
For added peace of mind, we offer a 12-month return-to-base warranty on all products (unless otherwise stated). The warranty starts from the invoice date and lasts 365 days.
How to Claim a Warranty
📩 Contact us to initiate a claim—our team will guide you through the process.
🔧 Once we receive and validate the issue:
✔️ Repair or replacement will be completed within 5–7 working days.
✔️ If repair or replacement is not possible, we will issue a refund.
Note: Warranty repairs may take up to 5–7 working days, unless otherwise notified.
Warranty Exclusions
The warranty will be void if the device has:
❌ Physical or liquid damage
❌ Been tampered with
❌ Undergone unauthorized repairs, modifications, or alterations by third-party technicians
Required Documents for Warranty Claims
To process your claim, you must provide:
📄 The original receipt or a copy of the order confirmation email.
⚠️ Claims cannot be processed without proof of purchase.
Shipping Costs for Warranty Claims
📦 Customers must cover the cost of sending the device to our facility.
🚚 TechUp will cover the return shipping for repaired or replacement devices.
Damaged Item Policy
At TechUp, every device undergoes thorough inspection and secure packaging before shipping. While rare, transit damage can occasionally occur.
📢 If you receive a damaged device:
🔹 Report it within 48 hours of delivery at support@techup.nz.
🔹 Our customer support team will respond within 4–6 business hours.
⚠️ Important: Claims made after the 48-hour window cannot be accepted.
For further assistance, feel free to contact us. We’re here to help!
