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About Us

TechUp limited is an Auckland based NZ Registered Business since 2019. We are also Certified Secondhand goods dealer under Secondhand dealers and Pawnbroker Act 2004. Our idea of selling Renewed Tech is backed by the belief of building the future with tech whilst minimising the carbon footprint on our planet. Renewed tech can save you up to 40% versus the cost of buying new IT and therefore we aim at making dear gadgets easily accessible at affordable prices. We aim to deliver genuine quality products at most reasonable prices, with prompt service to our consumers imparting best quality buying experience. With plans to grow our network, range of products and services further, Techup’s next step is going to be a thrilling one. We look forward to having you along the journey!

What our Customers Say

  • Fast reliable service & products.

    Fast reliable service & products.
    I was impressed with my Refurbished ipad Pro, it was a great price compared with new, and it works great I would buy from again thanks team TechUp. :) ...Ash frm Hamilton NZ.

    Date of experience: October 09, 2024

  • 10/10

    I was initially hesitant to pay such a large sum for my new phone but I trusted the other reviews and I was very satisfied with my purchase. The phone is in the exact condition it said it was and the post only took 4 days before arriving. I'd recommend buying off tech up and I will be back when I'm in need for more gadgets in the future!

    Date of experience: September 26, 2024

  • Fast, easy and excellent!!

    It was the fastest service as I ordered the middle of the night prior and it was shipped bright and early the next day then received the following day. It was super easy to purchase, the tablet was in pristine bar a few minor surface marks and could pass as almost brand new. Super super happy!!

    Date of experience: September 25, 2024

  • Great communication

    Purchased an Apple Watch from them, was super happy, had an issue with it within a week, they made sending it back and diagnosing the problem very simple, with excellent communication. 
    Very happy and would purchase through them again!

    Date of experience: September 11, 2024

Our Common Questions

Is the product I'm looking for in stock and available ?

Yes, all listed products are in stock and available for pick up or shipping.

Is free shipping available ?

Free Shipping is available within New Zealand for orders above $99. We charge a flat shipping rate of $6 for orders below $100.

Do you ship worldwide ?

International Shipping: Australia

We charge a flat shipping rate of NZD 20 for orders valued less than NZD 500. Orders above NZD 500 are shipped for Free to Australia.  Orders will be delivered Hassle Free to customer's door step and our delivery partner (DHL Express) will ensure that packages entering Australia are custom cleared and duty paid. 

When will I receive my order ?

We aim to deliver the order in 2-4 Business days within New Zealand and International orders are delivered in 4-6 business days. We use NZPost overnight tracked courier service for domestic orders and DHL express for International orders.

What if I received a damaged item ? 

At TechUp, each device is carefully inspected before dispatching and securely packaged. Therefore, it will be highly unlikely that you receive a damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that we will not be able to accept the claim if the receipt of damaged device is reported after 48 hours.

How soon can I pick up my order ?

In most circumstances, pick up orders are ready for collection within two business hours. You will receive an email from us once your order is ready for collection. Please note that pick ups are not available during weekends and public holidays.

What are your return policies?

Return Policy 

The customer can return any Pre-owned or Refurbished product for an exchange or refund within 14 days of purchase, on the condition that the product is returned in its original condition with invoice or order confirmation. Please note that 14 days return period doesn't apply to Brand New Sealed Products unless the product is faulty. Customer has to bear the cost of postage for any 'change of mind' returns. However, if the device received by customer is damaged or faulty then we will share prepaid return shipping labels and customer will not have to bear the cost of returning a faulty item.  

Are your products covered under warranty ?

Warranty Information

For peace of mind we offer 12 months return to base warranty on all our products (unless specified). If you need to make claim against the warranty, please contact us and one of our team members will guide you through the process. Once we receive the device and validated the issue, we will either fix your device or issue you a replacement within 5-7 working days. We will only issue a refund if we are unable to repair the device or replace it with a like model.

Warranty repairs may take up to 5-7 working days unless notified. The warranty period starts from the date of the invoice and ends 365 days after the invoice date. The warranty may be void if the product is found to have physical damage, liquid damage or has been tampered with. Any alteration, modification, addition or repairs made during the warranty period by anyone other than TechUp,  it's employees or authorised technicians voids the warranty. 

What do you need to claim warranty?

To claim warranty, all you will need is the original receipt or copy of order confirmation email. It is very important that you safely keep the receipt as without this evidence you will not be able to claim your warranty. The customer has to send the device at our facility at their own cost (postage) and we will bear the cost for sending the repaired/replacement device to customer. 

What if you received a damaged item ? 

At TechUp, each device is carefully inspected before dispatching and properly secured in bubble wrap packaging. Therefore, it will be highly unlikely that you receive a cracked or damaged product. However, if the device got damaged during transit due to mishandling then kindly get in touch within 48 hours of receipt of shipment at support@techup.nz and our friendly customer support team will get in touch within 4 - 6 business hours. Please note that w'll not be able to accept the claim if the receipt of damaged device is reported after 48 hours. 

Can I purchase an item at your retail location which is listed online on website ?

Of course ! We are located at:

301k Botany Road, Golflands Auckland 2013.

Timings: Mon - Fri ( (9:00AM - 5:30PM)

Still have a question ?

No worries ! Feel free to reach out to us at support@techup.nz. We will aim to respond to your enquiry within 4-6 business hours.

  • 12 Months Warranty
  • Free Shipping Over $99*
  • Buy Now Pay Later
  • 12 Months Warranty
  • Free Shipping Over $99*
  • Buy Now Pay Later

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